1. You are 100% responsible for the accuracy of your layouts. Please proofread all layout proofs carefully. As postal regulations are subject to change, you are also 100% responsible for complying with current mailing restrictions on envelopes and letters that use window envelopes. Click here for the latest USPS Postal Regulations.

 

2. All 4 color projects are "gang printed." GBS will reproduce color from submitted transparencies, slides, photos, or digital layouts as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth) because of limitations in the printing process, as well as neighboring image ink requirements. The accuracy of each color reproduction is guaranteed to be within 85-90% of the original image you submitted. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.

 

3. No refunds are given once we begin your order, which means we have received your necessary materials (images, text or digital files and payment) and started work on your job. No partial refunds given for work not completed.

 

4. Quoted turnaround times start only after all materials necessary to complete your order have been received. Completion of your job within our regular turnaround time is pursuant to receipt of your signed layout/final approval. Allow 2 additional business days for delivery. Expected delivery date and turnaround times are not guaranteed. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, bad weather, etc.

 

5. All materials we create in producing your project are the property of GBS. This includes typeset layouts and color scans. These materials will NOT be sold or given to any other party. We reserve the right to distribute free samples of your project. Your images will not be used in any national advertising without your prior consent.

 

6. You certify that you own the rights to use the images being reproduced on your project. Do not send any "one-of-kind" transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are not responsible for loss or damage of images or artwork.

 

7. When using our Mailing Services, GBS shall be liable to rectify errors only to the extent of re-mailing a correction or corrected job as soon as possible, and allowable damages shall be limited to the value of the work performed. In no case is GBS liable for loss of business or implied damages. GBS’ responsibility is limited to preparing your mailing and completing delivery to the U.S. Postal Service. GBS shall not be liable for USPS performance failures or delivery delays.

 

Customer's mailing lists, while in the possession of GBS, is the exclusive property of the customer and shall be used only with customer's instructions. Customer's mailing lists will not be sold or offered for use to any other party, and GBS will not utilize the list for any other purpose.